Event Overview

 

Cancellation Policy

CRHCP Cancellation Policy

Once a participant has accessed the course, a refund will no longer be available. If a participant has not accessed the course, you will be eligible for transfer of registration fees to the next immediate course offered, another participant or a full refund less a $25 administration fee up to 6 weeks from the original registration date. 

Extension of Final Exam Date:

We are unable to extend the final exam date that is set for the current session. If you are unable to complete the content or take the final on the date set, you can utilize the retake, which extends your access to the course content by 60 days. Please keep in mind, you would receive a score of 0 for the first attempt, and would only have the 1 retake attempt. 

To cancel or transfer your registration fees, please fill out this FORM. 

 

Frequently Asked Questions

FAQs

When is Enrollment?
The course is offered twice a calendar year. Enrollment begins approximately 10 weeks prior to the date of the Final Exam taking place online. To view the upcoming dates CLICK HERE. 

What does the course registration cost?
If you are an employee of a NARHC Member you are eligible to receive the discounted member rate of $450. The non-discounted rate is $600. The registration fee includes the cost of the final exam. If your clinic or organization is not currently a member, unsure of your member status, or would like to become a member, please call 866-306-1961 or email membership@narhc.org and we will be glad to help you!

What is the format of the course?
This is a self-paced, online course with a proctored online Final Exam. The online learning material consists of written content, videos, and short quizzes throughout each module. 

How long will it take me to go through the course?
There is approximately 12 hours of learning material. Most people require 4-6 weeks to complete.

What is the course curriculum?
The course consists of 3 modules:  Admin & Finance, Billing & Coding, and Regulatory Compliance & Quality. Click HERE for a list of learning objectives. 

Are there any prerequisites to this course?
There are no pre-requisites required for this course. It is written at the basic level and should be considered the starting point or the minimum you need to know to become a Certified Rural Health Clinic Professional.

Is this course for RHC employees only?
No. This course will benefit anyone working within the RHC community, including government agencies and consultants.

How do I take the Final Exam and what if I don’t pass?
The exam will be an online proctored exam. In the event that you do not pass the final exam, 1 free retake will be allowed within the following 60 days. If you do not pass the retake exam, you may choose to repeat the course at full price to receive the certification.

How do I maintain my Certification?

Your CRHCP Certification is good for 2 calendar years from the year you certify. To maintain your certification you must: 

• Attend a NARHC hosted TA Webinar
• Pay a $75 maintenance fee
• Attend a NARHC Conference 

The webinar and maintenance fee can be done anytime within the 2 year period. The conference attendance MUST be in the year your certification is set to expire. You can check your certification expiration date in your profile. 

Certification is valid for 2 years provided all of the above requirements are successfully met by the required deadlines. Once requirements are satisfied, your certification renews for another 2 years and the maintenance requirements reset. If any of these requirements are missed, certification will lapse, at which time the course will need to be retaken at the cost of the current registration fee. Reminders are sent throughout the year, however it is the participants responsibility to maintain the requirements. 

Please see below the specifics on these requirements. 

TA Webinar

• TA Webinars are offered throughout the year and will be posted HERE (Bookmark this page!)
• TA Webinar codes need to be submitted and approved via the form on the above page.

NARHC Conference

• You must attend a NARHC Conference the same year your certification is set to expire. CLICK HERE for the most current Conferences available.
• Conferences are offered twice a year in varying locations throughout the U.S. 

Maintenance Fee

• A Maintenance fee of $75.00 is required and can be paid anytime within the 2 year period.

How do I submit my TA Webinar codes?

TA Webinar reminders will be sent out via email from our system. Please be sure that you are not opted out of NARHC emails in order to ensure you receive notifications of upcoming TA Webinars. To view approved TA Webinars and submit your code as proof of participation, Click Here.

How do I know if I have met my requirements for the year?

You can check what requirements have already been met or are missing in the My Registrations page. If you need a TA Webinar, you will need to look for TA Webinar Requirement Met under My Current Course Registrations. The Maintenance Fee will also be under Current Course Registrations. The Spring and Fall Institutes, which meet your conference attendance requirement, will be listed under My Current Event Registrations. See below for an example of the My Registrations page.

 

 

Networking Reception

CRHCP Course Learning Objectives

ADMIN & FINANCE

• Participants will review standard financial report and their relevance to RHC management/operations
• Participants will review the fundamentals of budgeting and forecasting
• Participants will review types of revenue and expenses and how they affect financial reports and budgets
• Participants will review patient scheduling and in-take processes to ensure accuracy and patient satisfaction.
• Learn the integral components of an efficient front office to be a more informed manager
• Participants will review internal financial controls and types of financial risks
• Participants will compare and differentiate basic components of payer contracts
• Participants will assess the payer contracting role in fee schedule development and monitoring
• Participants will review basic financial benchmarking for RHCs, common types of benchmarks and how they are used
• Participants will evaluate what is needed to complete the cost report, common cost report calculations and where they are located as well as how to read and interpret the report
• Participants will learn basic HR components including hiring, employee handbook, recordkeeping and postings and more

BILLING & CODING

• Understand the revenue cycle basics & performance metrics of the RHC
• RHC billing guidelines and practices
• Coding guidelines & any applicable modifier use for DX and CPT code assignment
• Compliance as it specifically relates to RHC services
• RHC & non-RHC services related to coding and billing for Medicare, Medicaid & Commercial plans

REGULATORY COMPLIANCE & QUALITY

• Learners will gain a complete understanding of Federal RHC requirements
• Learners will understand the requirements of the annual program evaluation and meeting
• Learners will understand the process and timeline for becoming an RHC
• Learners will understand how to maintain RHC compliance by the use of tools
• Learners will learn HIPAA Regulations as they apply to an RHC